01
Source
Secure vehicles and technology
Build dependable supplier and OEM relationships for electric motorcycles, cars, batteries, chargers and genuine parts.
Business Model
How Zuna connects vehicle access, energy, maintenance, genuine parts and fleet support into one coordinated operating model.
One connected electric-mobility ecosystem.Operating model
From vehicle access to long-term customer value
The model is designed around a simple reality: selling or renting an electric vehicle is only the beginning. Customers also need reliable energy, servicing, parts and operational support throughout the vehicle's working life.
02
Deploy
Rent, sell and manage fleets
Place vehicles with riders, delivery operators, companies and institutional customers through the most suitable access model.
03
Support
Keep every vehicle productive
Provide swapping, charging, workshop care and authentic replacement parts to reduce downtime and protect asset life.
04
Retain
Build recurring relationships
Use consistent service, operating data and customer support to strengthen retention and generate repeat demand.
Four customer groups. Different routes to value.
Zuna can serve customers who need daily access, customers who want ownership, and organisations that need complete fleet support rather than individual vehicles.
Moto riders
Affordable vehicle access, rapid battery swapping, maintenance and parts that help riders maximise productive time.
Delivery operators
Reliable electric motorcycles and managed support for businesses where vehicle availability directly affects service levels.
Companies and institutions
Electric cars, motorcycles and fleet-management support for businesses, NGOs and other organisations.
Private owners
Vehicle sales backed by charging access, genuine parts and workshop support after the initial purchase.
Eight complementary revenue engines
The balance of recurring, transactional and service-led income is intended to reduce dependence on any single line of business. Actual margins and revenue mix will depend on deployment, utilisation, pricing and market conditions.
01Recurring
Electric motorcycle rental
Rental income from motorcycles placed with moto riders and delivery operators.
02Recurring
EV car rental
Rental income from electric cars serving organisations, business users and private-hire demand.
03Transactional
Electric motorcycle sales
Direct vehicle sales to individuals and fleets under the planned OEM distribution relationship.
04Repeat usage
Battery swapping
Usage-based revenue from fast battery exchanges that keep commercial riders moving.
05Repeat usage
EV charging
Charging services for Zuna-operated assets and eligible vehicles from the wider electric-mobility market.
06Service
Workshop and maintenance
Inspection, servicing and repair work that improves uptime and extends the useful life of vehicles.
07Transactional
Genuine spare parts
Authentic replacement-part sales supporting Zuna customers and the broader EV market.
08Contracted
Fleet management
Managed vehicle operations and support for delivery companies, corporates and institutional customers.
The services are designed to reinforce one another
A larger active fleet creates demand for energy and maintenance. Better support improves uptime and trust. Stronger trust supports retention, referrals and the next round of fleet growth.
ZUNACONNECTED
MODEL
MODEL
The operating levers behind the model
Performance is driven by how effectively assets are deployed and supported—not simply by how many vehicles are purchased. These are the variables management must monitor most closely.
Availability creates value.
A vehicle earns only while it is usable. Energy access, preventive maintenance, spare-parts availability and disciplined fleet operations are therefore central to the commercial model.
Vehicle utilisation
How consistently rental and managed-fleet assets are in productive use.
Asset uptime
How effectively energy access, servicing and parts reduce avoidable downtime.
Energy-station throughput
How often installed swapping and charging capacity is used.
Customer acquisition and retention
The cost of winning customers compared with the value of long-term relationships.
Inventory discipline
Maintaining enough genuine parts and batteries without tying up unnecessary capital.
Foreign-exchange and procurement control
Managing imported equipment costs, lead times and currency exposure.
A staged rollout rather than one large leap
Zuna has operated at pilot scale since 2025. The wider model is intended to be built in stages so infrastructure, fleet size and management capacity grow together.
01
FoundationProve demand and operating assumptions
Use pilot activity to build supplier relationships, understand customer behaviour and refine the service model before full expansion.
02
BuildEstablish the core Kigali platform
Develop vehicle fleets, battery swapping, charging, workshop capability, genuine-parts inventory and supporting systems.
03
ExpandGrow utilisation and distribution
Add vehicles and customers while extending energy access, fleet services and product distribution beyond the initial operating base.
04
ReplicateDevelop branches and regional opportunities
Apply a proven operating playbook to additional locations, subject to capital, demand, regulation and management readiness.
Competing on the complete customer experience
The defensibility of the model depends on execution. Zuna's intended advantage is not one vehicle or one charger; it is the ability to provide the connected services customers need throughout the asset lifecycle.
Integrated support
Vehicles, energy, workshop care, parts and fleet management from one operating platform.
Local operating knowledge
Pilot experience and customer learning in Rwanda before large-scale deployment.
Supplier relationships
Planned OEM distribution and coordinated sourcing of vehicles, batteries and parts.
Technical leadership
Engineering, infrastructure delivery, process safety and operational-management experience.
Lifecycle focus
Commercial value created after the initial sale through energy, maintenance and parts.
Operational controls
Planned ERP-based asset, inventory and financial monitoring as the business scales.
Direct conversation
Explore the model with the founder
Ask about the operating assumptions, rollout plan, customer strategy or the way the eight service lines are intended to work together.
Important: This page describes Zuna Logistics' intended operating model and growth strategy. It is not an offer of securities or investment advice. Targets, expansion plans and commercial outcomes depend on funding, execution, customer demand, regulation and market conditions. Prospective investors should review the complete business, financial, legal and risk information and take independent professional advice.